Support & contact
Let’s work it out.
Questions, feedback or a puzzle that is not behaving as expected? Get in touch with Ztrem.
Contact Ztrem
Contact Ztrem (Pty) Ltd for help with Demidoku or Minebound, feedback and privacy enquiries.
25 Tarentaal Avenue, Three Rivers, Vereeniging, 1929, South Africa.Reporting a problem
- Tell us which game you are using, its version and your device model and Android version.
- Describe what happened, what you expected and the steps that led to the problem.
- If useful, include a screenshot or the game’s shared puzzle or world details. Check for personal information before sending.
- For a save problem, keep the app’s data intact while asking for help. Clearing storage or uninstalling removes local progress.
Please do not send passwords, signing keys, payment details or unnecessary personal information. There is no automatic upload of your game saves.
Privacy and local data
To ask about information you supplied by email or testing feedback, contact the address above and identify the relevant game and correspondence. The app policies explain local deletion, recovery data and backup differences.